Terms of purchase
If there is anything you are wondering about, you are of course welcome to contact me at firstname.lastname@example.org.
1. The Products
The images presented of each product are to be seen as illustrations and cannot be guaranteed to reproduce the exact appearance of the product. The ceramics are handmade and stated measurements may vary slightly between the different products. Colors are also often difficult to display correctly on different monitors.
Upon purchase, an agreement is entered into between the customer and Studio Latitud / Richardsson Consulting in Malmö AB (559084-9187).
2. Delivery conditions
The products are always sent with tracking, and the carrier might vary depending on your country of living.
Your order can also be picked up by agreement in central Malmö, Sweden.
2.1 Package not collected
For packages that are returned to us because the customer has not picked up the delivery, we charge SEK 190. This is to cover extra shipping costs and extra handling of the delivery.
3. Right of withdrawal and exchanges
The right of withdrawal applies for 30 days from the time you have received the item, in accordance with the Distance and Home Sales Act . You of course have the right to open the packaging to take a closer look at the product. The item being returned must be unused, in full original packaging and in undamaged condition.
Always contact me at email@example.com before you return an item, and you will receive information on how we handle the return.
When returning goods, you are responsible for the return costs yourself.
Reimbursement of the order amount or cancellation of the issued invoice is made within 30 days from the date on which the returned item was received.
Contact me at firstname.lastname@example.org if you have a complaint.
5. Method of payment
Several payment methods are available in the store. These may vary over time, and current payment methods are shown at checkout. All information connected to your payment (such as card number) is handled with the highest possible encryption and on secure servers.
6. Handling of personal data
Studio Latitud saves your personal data (email address, delivery address and name) in my customer register. No unauthorized person has access to this register. Email addresses are not disclosed to other companies except the companies that handle the payment solution chosen by the customer. We never share your data with any other party.
You can contact us at any time to access the data, change or delete it. Contact us at email@example.com.
In the event of a dispute, it is our policy to follow the General Complaints Board's recommendations.
8. Sales to minors
Studio Latitud only enters into an agreement with an adult. This means that you must be 18 years of age to shop with us.
Studio Latitud reserves the right to change all information, including but not limited to prices, technical specifications and product offerings, without prior notice. In the event of a final sale at the stated price or because a sale object has expired, Studio Latitud has the right to cancel the purchase and refund any amounts paid.